FAQ

Why choose us?
What equipments will be installed in my house?
How fast is your Internet service?
What technology is used to provide the Internet to my house?
How to use ABSi calling card service?
How to use phone features?
How to access my voicemail?
How to change my voicemail password?
How to use my voicemail?
How to change my e-mail password?
How to set e-mail forward?
How to set automatic reply to all my e-mail messages?

Why choose us?
We provide you higher speeds, higher reliability, quality of service and greater coverage than other wireless technologies. Here are the reasons:

• We utilize licensed frequencies in UHF band which provide connectivity without any interference from others.
• UHF frequencies signal goes through most of the vegetation and buildings in area.
• We use more power than other wireless technologies that allows us to penetrate through obstacles.
• UHF frequencies also propagate further and bend over hills providing near-line of site (NLOS) service.
• Our service is full duplex - you can talk and listen at the same time. Other wireless technologies are half duplex, they cannot transmit and receive simultaneously.
• Compared to other wireless providers, our download speeds stay the same regardless of distance from the base station.

What equipment will be installed in my house?
Our courteous installer will install the antenna, cable modem, etc.

How fast is your Internet service?

DOWNLOAD TYPE	DIAL UP INTERNET	SATELLITE INTERNET	ABSi BRONZE	ABSi SILVER	ABSi GOLD
PHOTO 2 MB file	292 sec (5 min)	32.77 sec	11 sec	5 sec	2 sec
AUDIO 4 MB file	585 sec (9.75 min)	65.5 sec	22 sec	9 sec	5 sec
TV 30 MIN 240 MB file	585 min (9.7 hours)	65 min (1.1 hour)	21 min	9 min	5 min
HD MOVIE 1.5 GB file	3,657 min (61 hours)	409 min (6.8 hours)	132 min	51 min	26 min

What technology is used to provide the Internet to my house?
It is similar to cable modem technology, only the signal is wireless.

How to use ABSi calling card service?

1. Send email to info@abs-i.net with your name and landline and/or cell phone number.
2. Wait till you receive a reply to your e-mail confirming that your calling card service has been activated for your phone number.
3. Your calling card is activated with 30 minutes complimentary North America long distance calling.
4. Dial (306) 703 1020 to start your long distance call.
5. Listen to your current balance.
6. Dial long distance number followed by "#" key.
7. Check our International Rates.
8. If you are satisfied with the service, you can activate your overseas international calling and recharge your long distance purse by following instructions you received in the e-mail in Step 2. The e-mail also contains instructions on how to check your call logs to ensure that you are getting full value for your money.
9. Register our calling card number (306) 703 1020 as one of your "Favorite 5" numbers in your cell phone plan so as not to be charged for minutes by your cell phone plan provider.

How to use phone features?

*98	manage your voicemail
*72xxxxxxx	set call forwarding to a local number
*73	disable call forwarding
*69	says last caller phone number; call last caller if required
*11	If you happen to forget your phone number.

How do I access my voicemail?

From your phone: Dial *98. Put in your password.

From any phone: Dial your own phone number, get to your voicemail, hit * when you hear your greeting, put in your password.

From web interface: Open http://www.abs-i.net. Choose "Login" from the top menu. Login in "Check your phone features" section with your phone number and your voicemail password.

How to change my voicemail password?

To change your voicemail password from your phone, dial *98, log into your voicemail, then select the following:

• (0) for 'mailbox options'
• (5) for 'change your password'. Follow the prompts.

To change your voicemail password from web interface, log into your voicemail, then select "Settings" from the left side menu.

How to use my voicemail?
1 Read voicemail messages
     3 Advanced options
          1 Reply
          2 Call back
          3 Envelope
          4 Outgoing call
     4 Play previous message
     5 Repeat current message
     6 Play next message
     7 Delete current message
     8 Forward message to another mailbox
     9 Save message in a folder
     * Help; during msg playback: Rewind
     # Exit; during msg playback: Skip forward
2 Change folders
0 Mailbox options
     1 Record your unavailable message
     2 Record your busy message
     3 Record your name
     4 Record your temporary message
     5 Change your password
* Return to the main menu
* Help
# Exit

How to change my e-mail password?
Login to WebMail. Choose My Account - Password from the left side bar.

How to set e-mail forward?
Login to WebMail. Choose Mail - Filters - Forward from the left side bar.

How to set automatic reply to all my e-mail messages?
Login to WebMail. Choose Mail - Filters - Vacation from the left side bar.